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Privacy & Donor Data Promise

Last updated: April 2026 · Shree Sneh Foundation

A leaked donor list is the single worst thing that can happen to a charitable organisation. We treat your details with the same seriousness we treat the money you give us.

What we collect

• Your name, WhatsApp number and email — only when you type them into a form on this website.
• Your PAN and postal address — only if you ask us for an 80G receipt, because the Income Tax Department requires them for Form 10BD.
• Standard, anonymous website statistics (pages visited, device type). No tracking of you as an individual.

What we never do

• We never sell, rent, trade or lend donor data to any third party — not to another NGO, not to a fundraising agency, not to anyone.
• We never send you WhatsApp or SMS blasts you did not ask for.
• We never publish your name or donation amount without your written permission.

How long we keep it

Donation records are retained for the period required under the Income Tax Act, 1961 and the applicable trust regulations. Enquiry messages that do not lead to a donation are deleted within 24 months.

Your rights

Write to us at any time and we will tell you exactly what we hold about you, correct it, or erase it where the law allows. Requests are actioned within 30 days.

Contact

Data queries: the email address listed in our footer.

Terms of Use

Last updated: April 2026 · Shree Sneh Foundation

By using this website you agree to the terms below. They exist to protect both you and the children, elders and families we serve.

Who we are

This website is operated by Shree Sneh Foundation, a registered not-for-profit organisation in India. Registration and 80G details are published in the footer and on the Transparency section of our About page.

Donations

• All donations are voluntary and are applied to the charitable objects of the foundation.
• Where you nominate a specific programme, we apply your donation to that programme. If that programme is already fully funded, we will contact you before applying it elsewhere.
• A donation does not create any right of direction, supervision or ownership over the foundation's activities.
• Donation amounts shown on this website in Indian Rupees are indicative unit costs, honestly estimated from our own field expenditure. Actual costs vary by season, location and supplier.

Content and photographs

All photographs on this website are from our own field activities and are published with the consent of the community concerned or their guardians. You may not download, reproduce or republish them for any commercial purpose. Media and partner organisations may request usage permission in writing.

Accuracy

We update impact figures periodically. Figures are stated in good faith and to the best of our records at the time of publication.

Governing law

These terms are governed by the laws of India, and the courts at our registered location have exclusive jurisdiction.

Donation, Refund & Receipt Policy

Last updated: April 2026 · Shree Sneh Foundation

Receipts

• Every donation receives a numbered receipt. For 80G-eligible donations the receipt carries our 80G approval number and trust PAN.
• Receipts are issued within 7 working days of the donation being confirmed in our bank account.
• Under current rules, donors reported in our Form 10BD statement also receive a Form 10BE certificate, generated after we file, by 31 May following the financial year.

Refunds

• Donations are voluntary contributions to a charitable cause and are, as a rule, non-refundable once applied to programme work.
• Where a genuine error has occurred — a duplicate transfer, an incorrect amount, an unauthorised transaction — write to us within 7 days of the transaction with the reference number. Verified errors are refunded to the original account within 10 working days.
• Any 80G receipt already issued against a refunded amount is cancelled, and the donation is excluded from our Form 10BD filing.

A note on cash

Under section 80G, a cash donation above ₹2,000 does not qualify for the donor's tax deduction. For any amount above ₹2,000 please use UPI, bank transfer or cheque so that your deduction is protected.

Cancelling a monthly commitment

Monthly giving can be stopped at any time with a single WhatsApp message. No notice period, no questions, no retention calls.

Child Protection & Photography Policy

Last updated: April 2026 · Shree Sneh Foundation

We work with children who cannot give informed consent in the way an adult can. That places a duty on us that goes well beyond what the law requires.

Our commitments

• Volunteers and staff who work directly with children are briefed on our conduct code before their first field visit.
• No volunteer is ever alone with a child. Field work happens in teams, in open or community-supervised spaces.
• We do not publish a child's full name, school name and photograph together in a way that could identify and locate them.
• Photographs are taken with the knowledge of the school, shelter or community leader present, and are removed on request, permanently and without argument.
• We do not photograph children in distress, undressed, or in any circumstance we would not accept for a child of our own.

Reporting a concern

If you have any concern about the conduct of a person representing this foundation, contact the trustees directly using the details on our Contact page. Every report is investigated. No report is dismissed.

Financial Transparency & Fund Utilisation

Last updated: April 2026 · Shree Sneh Foundation

Where your money goes

We publish an indicative allocation of every ₹100 received on our About page. Programme delivery is always the overwhelming majority. Administration is kept deliberately low because most of our field work is carried out by unpaid volunteers.

Books and audit

• Accounts are maintained on an ongoing basis and audited annually by an independent chartered accountant.
• Statutory returns, including the annual income tax return and the donor-wise Form 10BD statement, are filed within the prescribed timelines.
• Donation records, including donor PAN where provided, are maintained for the retention period required by law.

Restricted donations

If you give towards a named programme, that amount is tracked separately against that programme and reported to you on request.

Ask us anything

Any donor may request a summary of how their contribution was applied. We would rather answer an uncomfortable question than lose your trust.